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Customer Reviews

Quotes from our Many Happy Customers

Customer Review We are proud to offer excellent service, an enormous selection and exceptionally low prices! Look no further. With our history of customer satisfaction, you can't go wrong!

Over time, we have compiled quite a large collection of complimentary emails and quotes from our customers. Here is just a sample of what they have had to say:

June 12, 2008

Dear Bedroom Furniture Direct,

Our beds arrived and they are quite marvelous. Just what I had hoped for and the drawers work beautifully. Thank you so much!!!

Best,

-Stacey, CA

May 20, 2008

To Whom It May Concern,

I would like to Thank You for such prompt and good service, it has been a pleasure, especially in todays world of services being so questionable. The headboards are perfect, my grandchildren will have sweet dreams. Thank You again for your excellent service.

Sincerely,

-Ivy, FL

May 20, 2008

Hi,

I just received my Skyline Furniture - Eight Hole Tufted Headboard in Chocolate and I'm very pleased . It was easy to assemble and fit my new Sleep Number bed perfectly. In fact, it took longer to remove all the shipping/packing materials than it did to install the legs and attach the headboard to the bed brackets. It looks great and the price was right.

Thanks for your assistance!!

Sincerely,

-Donald, MI

May 16, 2008

Dear Customer Service Rep,

Just a note to say I received my high arch queen headboard today. It is beautiful and it seems to be very well made. Thanks for getting me just what I wanted in a very short time at a wonderful price!!

Very Respectfully,

-Cynthia, GA

April 16, 2008

I just wanted to let you know that the bed I purchased from you is fantastic! The shipper, Pilot Air also did a fabulous job. How wonderful! Great bed, great delivery, great service and an outstanding price.

Thank you!

-Maggie, FL

September 17, 2007

"The bed I ordered exceeds my expectations; it was very easy to put together; and looks great! Also a very good value for the price."

-Jack, ME

September 13, 2007

"I just wanted to drop a line to express my complete satisfaction with your company. I had a really difficult time finding this dresser for my daughter's room. I also had a hard time getting cooperation from other companies trying to order it. Either they were out of stock and on extreme backorder or they charged outrageous shipping charges. While I realize you must have built in the shipping charges in your price, it was well worth it. I didn't even have to wait as long as expected. I ordered the dresser on the 8th of September and it arrived just 5 days later on the 13th. The dresser arrived in perfect condition 4 days early. What a surprise! I've ordered things from other companies who said items were in stock, but took over 2 months for delivery. Way to go. You will get my recommendation to others. I will happily spread the word of the ease of use of your web site and the quick delivery.

Thank you for making this part of my life just a little easier and more pleasant."

-Kate, CA

September 4, 2007

"Hi! Just had our headboards delivered today and wanted you to know what an excellent buying experience it has been. The items were just as advertised and the delivery was timely and efficient. We wouldn't hesitate to use your online store again."

-George, TX

September 4, 2007

"Thank you for the outstanding service and quality, combined. Speedy delivery, simple assembly, excellent quality, reasonable price...who could ask for more. The Jacqueline King Size Headboard more than met expectations. Thank you!!!"

-Sandra S., OR

August 2, 2007

"You are doing a great job with discribing your product, sending it in a timely manner and the product met all of our expectations. The price was right. Keep up the good work!"

-Joyce M., FL

August 1, 2007

"Thank you so much! I certainly appreciate your help and the extra effort. I have told all my friends about your website and have let them know that I have been so pleased with your products and service."

-Mrs. Shawn, MA

July 31st, 2007

"Item received and everything was absolutely perfect - a quality product from a quality company.

Thank you!"

~ Scott T., NY

May 10th, 2007

"Hello, The bedroom set arrived this morning much to my pleasure. It is everything I could expect it to me and more, ordering by just a picture over the internet. The delivery men were on time and polite. Unfortunately, I had to return the Armoire because the lip on the top of the unit prevented it from making the hallway turn into the bedroom. I want to thank everyone at CSN, Bedroom Furniture Direct and Guiney Delivery Service for their services. Now that I have found CSN I will be using their services again for future purchases.

My living room is next!

Thank You Again"

~ Cheryl M., KY

May 2nd, 2007

"We wanted to thank you for being such a great place to do business with. We have been ordering multiple items from your different stores for the past year. We have to commend you on your selection of products, your great prices and your wonderful customer service.

We have ordered a lot of O'Sullivan items from your store and from several other stores. In light of the recent issues with O'sullivan closing their doors we were even more impressed at how your business is run. I was always notified of when something was being canceled and refunded immediately. We are sure that this has been a trying time for you and I felt compelled to let you know how well we think you handled this situation.

The way that you run your operation is very different from some of the other stores that we have worked with. It was quite obvious when this O'Sullivan situation came about. We just want to say thanks and we can't wait to do even more business with you guys!

Kind Regards"

~ Brent & Lara E., MA

October 10th, 2006

"I just had to write and say that I have never been more pleased with an online purchase experience as I have been with your website. I ordered something from your site last night. All of the information on your website is so helpful and clear and easy to find. Your return policy with the return insurance is brilliant. I would without a doubt order from you again and would tell all my friends about your site. I order from the net a lot but haven’t found something this good in a long time!

~ Dorothy K., Oregon

October 5th, 2006

"What a great surprise we got yesterday . . our two additional chairs arrived!! I wanted to take a minute and thank you again for your kindness and consideration . . And we STILL LOVE OUR CHAIRS!! You can bet your buttnut that whenever we need furniture, I will get in touch with you asap! Thanks again for everything!"

~ Beth A., Colorado

October 5th, 2006

"I've ordered a lot from CSN and I've been very happy with the selection, service, and quality. Thank you for all of your help. If there's anything I can do for you, just let me know!"

~ Dan W., New Hampshire

October 3rd, 2006

"I wanted to let you know that we received the headboard and love it. I will write a very positive review. I appreciate all of the correspondence and the great customer service. The headboard is exactly like the photo and exactly what I wanted."

~ John F., Utah

October 1st, 2006

"I can't thank you enough for all your help and consideration. These seem to be the days when the customer is always WRONG, so it's like a breath of fresh air to do business with someone who is still customer oriented."

~ Adam L., Texas

October 1st, 2006

"Wow- delivery today?! Thank you for your prompt attention to this matter, and I will certainly call you as to if this online order is more than I expected, and I am totally satisfied!"

~ Josh A., Florida

March 17th, 2006

"My order arrived 3 weeks early... not 5 or 6 days after placing the order!!! AWESOME Site. AWESOME Prices. AWESOME Product. My children have High quality, STURDY beds that they can take to college with them!!! I had no need to call customer service, but I can bet they were awesome too :-) 100% Satisfied."

~ Julie S., Utah

April 15th, 2005

"Our experience with Bedroom Furniture Direct Online was great. They had the best selection. Delivery & customer service exceeded our expectations."

~ Jeremy J., Massachusetts

February 25th, 2005

"This is my first time buying furniture on-line. I was very pleased with the pricing and the delivery time. Everything fell into place as scheduled and the customer service was impecable. I would highly recommend your company and I plan to purchase more furniture through your company in the future. Thank you for a wonderful experience!"

~ Sally W., Wisconsin

November 8th, 2004

"I was very pleased with this company. I had the bad experience of trying to order the same product earlier with another online vendor and was shipped the wrong item, even though the picture and description was correct on the website. I thought I'd never find these nightstands, but I'm glad I kept looking!"

~ Ashley S., Utah

April 2nd, 2006

"We're very pleased with Bedroom Furniture Direct. The bed we purchased assembled pretty easily, looks very nice, and accomplishes just what we were hoping for. Cheers."

~ James J., Virginia

December 6th, 2004

"We were very pleased with our purchase. Great headboard at an inexpensive price and no shipping charges! WOW!"

~ John D., New York

November 30, 2004

"The bed we chose was in stock. It arrived by freight line on the day and the time as promised. Everything was in great shape- no dings or bumps or scratches. The entire experience was painless and could not have gone any smoother. We will use this site again for other needs we may have. The price was very good, too".

~Jessica R., California


*Names have been fabricated to protect the identity of our valued customers.
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